PRODUCT PROPERTIES :
It is a remote bank service accessible by phone 24 hours a day, 7 days a week that allows to the customer to remotely manage his accounts wherever he is.
This service includes a public space designed to everyone and a private space for subscribers.
Services offered in the public space:
- Geolocation of branches and ATM
- Consulting of exchange rates
- Consulting of stock exchange quotation
- Loan Simulator
Services offered in the space for subscribers:
- Consulting account with display of the list of the customer’s bank accounts
- Display of the 15 last entries with the option to consult the entries of the last 30 days
- Display of details of the transactions..
- Consulting of the list of cheque books and visualization of the two sides of cashed cheques
- Cheque book request
- Consulting of RIB and IBAN
- Consultation of term deposits
- Consulting of outstanding loans, maturities and capital still due
- Card cancellation
- Card management : visualising of the 10 last transactions and card activation abroad
- Consulting of equity portfolio
- Consulting of alerts set by the customer
- Local and external transfer issuing
- Invoices payments
- Sending of a claim via CRM system
TO WHOM?
- The public space is open for everyone
- The private space is for those who have subscribed to this service
HOW TO SUBSCRIBE?
Every customer of the Banque de Tunisie can subscribe to this service by a written request and signing a contract BTMobile or being subscribed to BTNET
RELIABILITY
This service is totally secure. The access is ensured by a login and PIN you can modify if needed.
HOW TO ACCESS TO THIS SERVICE?
Through a Smartphone/ digital tablet android ou iOS
