For more security

• Do not tell anyone your PIN.
• Memorize your PIN so you don't need to write it down.
• Never leave your PIN with your card.
• You have the right to the strictest confidentiality at the ATM.
• Do not get distracted, do not allow anyone to stand with you during the withdrawal operation.
• Note the full card number in a safe place: it is your ID with all our service providers and support.

In case of loss or theft of your card, immediately call the toll free number 80 100 115 seven days a week 24 hours a day

You can also call your office during the opening hours of windows or opposition center Monétique Tunisia (Seven days a week 24 hours a day), including Saturdays, Sundays and holidays:                    71 155 840 – 71 822 888

However, you must confirm your opposition request by mail to your branch as soon as possible.

In case of difficulties encountered while traveling abroad and wherever the place of your stay abroad, call the 24h central alarm Europ Assistance on +33 1 01 41 85 94 77, Fax : + 33 1 01 41 85 85 71

Please indiquate:

·         Name, number and expiry date of the card

·         Location and telephone number on from where you are calling,

·         Brief description of the difficulties encountered.

SMT Opposition Center Tel: +216 71 840 680 Tel: +216 71 841 680

VISA Center Tel: + 1 410 581 9994